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Privacy Policy

Last updated: December 3, 2025

1. Introduction

Church Dash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account registration information (name, email address, church name)
  • Billing and payment information
  • Profile information and preferences
  • Communications with us (support requests, feedback)
  • Data you upload or sync through integrations (attendance, giving, engagement data)

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Log files and analytics data
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to the Service, such as Planning Center and other church management systems, in accordance with your authorization and their privacy policies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative information (updates, security alerts, support messages)
  • Respond to your inquiries and provide customer support
  • Personalize your experience and deliver relevant content
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Send marketing communications (with your consent, where required)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud or security issues.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances
  • Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage of the Service. Cookies are small data files placed on your device that help us improve your experience.

We use cookies for:

  • Authentication and session management
  • Remembering your preferences and settings
  • Analyzing usage patterns and trends
  • Providing personalized content and features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Third-Party Services

The Service may contain links to or integrate with third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

When you connect third-party services (such as Planning Center) to the Service, you authorize us to access and use data from those services in accordance with their terms and this Privacy Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete personal information we hold about you
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in the Contact section.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above. Our legal basis for processing your information includes:

  • Performance of a contract (providing the Service)
  • Legitimate interests (improving the Service, security, fraud prevention)
  • Consent (where you have provided it)
  • Legal obligations (compliance with applicable laws)

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service.

Your continued use of the Service after any changes to this Privacy Policy constitutes acceptance of those changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@mychurchdash.com
Website: mychurchdash.com

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.